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	<title>Internet Marketing Overload &#187; Customer Support</title>
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		<title>Putting The &#8220;Service&#8221; Back In &#8220;Customer Service&#8221;</title>
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		<pubDate>Sun, 08 Jul 2007 09:28:41 +0000</pubDate>
		<dc:creator>Vince Andrews</dc:creator>
				<category><![CDATA[Customer Support]]></category>

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		<description><![CDATA[Putting The &#8220;Service&#8221; Back In &#8220;Customer Service&#8221;
By Sean Cohen
The future of customer service is here. Technology has made seeking out support faster and easier than ever. But, has your digital age company sacrificed true service in the name of automation?
Today, finding customer support is as simple as writing an e-mail or picking up the phone. [...]]]></description>
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